OUR MISSION
We provide knock-your-socks-off customer service as a single-source solution for transportation and logistics needs.
YOUR LOGISTICS TEAM
Kelly Picard | CEO
Hackbarth Delivery Service was built on a simple belief: customers deserve a logistics partner they can trust. Founded by Rob and Carol Hackbarth and headquartered in Mobile, Alabama, the company has spent more than five decades helping businesses move products safely, reliably, and efficiently. What began as a commitment to dependable service has grown into a regional logistics network serving healthcare, retail, e-commerce, and home delivery customers across the Southeast and beyond.
Throughout our history, we've learned that great logistics is about much more than moving products from point A to point B. It's about protecting our customers' reputations, supporting their growth, and helping them deliver on the promises they make to their own customers. That customer-first mindset has shaped every stage of our journey and continues to guide the way we serve businesses today.
Now led by second-generation CEO Kelly Picard, Hackbarth remains a family-owned company built on the same values that inspired its founding: integrity, accountability, partnership, and exceptional service. From navigating everyday delivery challenges to supporting critical healthcare operations during times of crisis, our focus has always been the same: delivering solutions customers can depend on and building relationships that stand the test of time.
Our Values
-
We drive defensively, without violations, & with courtesy.
-
We exceed expectations, care, and respond to problems in an excellent manner. KYSO™ (Knock Your Socks Off Service®) is our trademarked commitment to exceeding customer expectations.
-
We tell the truth, honor our commitment, & do what is right.
-
We are a diverse, balanced, energetic, passionate team that has fun, cheers each other on, & rewards contribution & progress
-
We achieve profits that are acceptable to our financial partners and sufficient for accelerated growth.
Our Philosophy
At Hackbarth, everything begins with our customers. We believe great service is about more than delivering packages. It's about understanding what our customers need, anticipating challenges before they arise, and going beyond expectations at every opportunity. Through integrity, initiative, and a genuine commitment to doing what's right, we strive to be more than a service provider. We aim to be a trusted partner that puts our customers first in everything we do.
More Than a Service Standard
KYSO® stands for Knock Your Socks Off Service, and it's the mindset behind everything we do. From proactive communication and dependable execution to personalized support, we're committed to delivering an experience that goes beyond expectations and helps our customers succeed.
Our KYSO® Service philosophy is built on:
Exceeding customer expectations
Delivering dependable, consistent service
Communicating proactively and transparently
Responding quickly to challenges and opportunities
Building lasting relationships through trust and accountability
Supporting customers with personalized solutions
Creating positive experiences at every touchpoint
These principles guide every interaction and help us deliver the level of service our customers have come to expect from Hackbarth.
Committed to Our Communities
For generations, giving back has been an important part of the Hackbarth story. Guided by a culture of service, generosity, and community involvement, we are committed to making a positive impact in the places where we live and work. Through volunteerism, leadership, charitable giving, and local partnerships, we strive to strengthen our communities, support meaningful causes, and create a lasting difference for future generations.
-
For years, Hackbarth has proudly supported environmental organizations and conservation efforts throughout the Gulf Coast region. From clean water initiatives to habitat restoration projects, we are committed to helping create healthier communities and a stronger environment for future generations.
-
At Hackbarth, we believe growth doesn't stop with a career. Through educational partnerships, professional development opportunities, mentorship programs, and scholarship support, we are committed to empowering individuals to continue learning, pursue their goals, and create brighter futures for themselves and their communities.
-
Hackbarth is proud to support community events and charitable organizations that promote healthy living, meaningful connections, and a better quality of life. Through volunteerism, sponsorships, fundraising, and our Hackbarth HotShots Heroes, we help raise awareness and support for causes that strengthen families, encourage active lifestyles, and care for those in need.
Ready for a logistics partner you can depend on?
Let's build a customized solution that keeps your business moving forward. Whether you're seeking transportation solutions or interested in a career with Hackbarth, select the appropriate option below, and our team will contact you.
Get In Touch: